3CX Business Phone Systems
A Modern Phone System, Backed By A 3CX Gold Partner
Australia's copper phone network is being progressively retired, and traditional PBX hardware is expensive to maintain. Hyetech is a certified 3CX Gold Partner, delivering hosted, cloud-based phone systems that cost less to run, work from anywhere, and give your team desktop, mobile and softphone apps as standard. We handle the whole migration, from number porting and SIP trunks through to call flows, training and ongoing support.
What Our 3CX Service Includes
3CX Cloud & On-Premise Hosting
Hosted in the cloud, on your own server, or a hybrid, whichever suits your business.
SIP Trunks & Number Porting
We connect your system to reliable SIP trunks and port your existing numbers across.
Mobile & Desktop Apps
Take your business number with you, on desktop, mobile or a desk phone.
Call Flow & IVR Setup
Call queues, auto attendants and routing configured around how your business actually answers calls.
Microsoft 365 Integration
Connect your phone system with the Microsoft 365 tools your team already uses.
Ongoing Managed Support
System updates, user changes and helpdesk support, so your phones are one less thing to manage.
Choosing A Business Phone System
| Option | Best for | Consideration |
|---|---|---|
| 13CX hosted cloud PBX | Most small to mid-size businesses wanting flexibility | Lower ongoing cost, works from anywhere, fully managed by Hyetech |
| 23CX on-premise | Businesses wanting local hosting control | Requires a local server, still fully supported by Hyetech |
| 3Microsoft Teams Voice | Teams already living inside Microsoft 365 | Calling built into Teams, works well alongside 3CX |
| 4Legacy PBX or copper lines | Businesses yet to migrate | Being phased out, migration should be planned ahead of shutdown |
Why Choose Us?
Frequently Asked Questions
3CX is a software-based phone system that runs in the cloud, on your own server, or a mix of both. It replaces a traditional PBX with video, chat and mobile apps built in, usually at a lower ongoing cost.
Yes. We handle number porting as part of your migration, so your business keeps the numbers customers already know.
The PSTN copper network is being progressively retired across Australia, so any business still on legacy landlines needs to move to a system like 3CX. We can plan and manage that migration for you.
3CX scales from a handful of users to hundreds of concurrent calls, so it suits small offices as well as larger, multi-site organisations.
Yes. We can supply and manage the SIP trunks alongside your 3CX system, so you have one provider responsible for the whole setup.
Ready To Modernise Your Business Phones?
Talk to our 3CX Gold Partner team about a fixed-fee migration.